Shipping policy

Shipping Policy

At HE REBEL, we aim to process and ship every order as quickly as possible. Please review our shipping policy below before placing your order.

Order Processing

Orders are typically processed within 1–3 business days after your order has been placed. Once your order has been dispatched, you will receive a confirmation email with tracking details.

Please note that processing times may be slightly longer during high-volume periods, sales, holidays, or product restocks.

Delivery Times

We offer standard shipping with an estimated delivery time of 7–12 business days after dispatch, depending on your location.

In some cases, delivery may take slightly longer due to customs processing, carrier delays, global shipping disruptions, or other factors outside of our control. While most orders arrive within the estimated timeframe, we recommend allowing up to 14 business days for delivery during busy periods.

Tracking Your Order

Once your order has shipped, you will receive tracking information via email. Please allow a few days for tracking updates to appear after dispatch.

Incorrect Shipping Details

Please make sure your shipping address is correct before placing your order. HE REBEL is not responsible for orders delayed, lost, or returned due to incorrect or incomplete shipping details provided at checkout.

Lost or Delayed Orders

If your order has not arrived within the expected timeframe, please contact our support team and we’ll help look into it for you. Delivery delays can happen from time to time, but we’ll always do our best to assist.

Customs & Import Fees

Depending on your location, customs duties, import taxes, or additional fees may apply. These charges are the responsibility of the customer and are not included in the product or shipping cost.